Privacy Policy

Last updated: August 18, 2026

This Privacy Policy explains how German Auto Repair, located at 275 Orange Ave, Unit C, Goleta, CA 93117, collects, uses and protects the information you give us. The text messaging program described here is operated on German Auto Repair's behalf by Jesse Lynn, the registered sender of record.

Information we collect

We only collect information you give us directly through the service request form on this website. That information is:

  • Your full name
  • Your mobile phone number
  • Your email address
  • Optionally, your vehicle year, make and model
  • Optionally, a description of the service you need
  • Whether you checked the box consenting to receive text messages

We do not buy, rent, or otherwise obtain contact information from lead lists, data brokers, affiliates or any third-party source. Every contact in our system submitted our own form.

How we use your information

We use the information you submit only to respond to your service request. Specifically, we use it to contact you about your inquiry, ask any questions we need to quote or schedule the work, offer appointment times, confirm your appointment and send reminders and follow-ups relating to that appointment.

Text messaging and your consent

You will only receive text messages from us if you check the SMS consent box on our service request form. That box is unchecked by default and is not required in order to submit the form. If you leave it unchecked we will contact you by phone or email only.

If you do opt in, the messages you receive are transactional messages about your own request: scheduling, confirmations, reminders and follow-ups. Message frequency varies, typically 2 to 6 messages per inquiry. Message and data rates may apply. You can reply STOP at any time to stop receiving messages, or reply HELP for help. You may also call us at (805) 967-1551 or email [email protected] to be removed.

Sharing your information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information is sold, rented or traded under any circumstances.

We share your information only with the service providers that make this program work — our customer relationship management platform, which stores your record, and the licensed telecommunications carriers that deliver our text messages and calls. These providers may only use the information to provide those services to us. Text messaging originator opt-in data and consent are never shared with any third party for their own purposes.

We may disclose information if required to do so by law, or to protect the rights, property or safety of German Auto Repair, our customers or others.

Cookies and tracking

This website uses only the strictly necessary cookies our website platform sets to keep the site working and to remember your session while you complete the service request form. We do not use advertising cookies, we do not run third-party advertising or retargeting pixels, and we do not sell or share any tracking data with advertisers or data brokers.

Our website platform records basic, non-identifying technical information such as page views, the pages you visited on this site, your approximate region, and your browser type. We use this only to see whether the site is working and how people find us.

You can block or delete cookies at any time in your browser settings. Blocking cookies may stop the service request form from submitting correctly. This site does not respond to Do Not Track browser signals, because we do not track you across other websites in the first place.

How long we keep your information

We keep your service request and your consent record for as long as you are a customer and for as long afterwards as we are required to for legal, tax and dispute-resolution purposes. You may ask us to delete your information at any time using the contact details below.

Your choices and rights

You may ask us at any time to see the information we hold about you, correct it, or delete it. You may withdraw consent to text messages at any time by replying STOP, and you may ask to be removed from all contact by calling or emailing us. California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

Security

We use commercially reasonable administrative and technical safeguards to protect the information you submit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website and our messaging program are intended for people who are at least 18 years old. We do not knowingly collect information from children.

Changes to this policy

If we change this Privacy Policy we will post the revised version on this page and update the "last updated" date above.

Contact us about privacy

German Auto Repair

275 Orange Ave, Unit C, Goleta, CA 93117

Phone: (805) 967-1551

Email: [email protected]